US Inbound Call Center
Do you find a mountain of clerical tasks piling up because your time is being spent answering phones? A US inbound call center can take the pressure off you and your employees. While you move your products and services to your customers, your incoming calls are answered by live courteous operators from a US inbound call center and transferred to you via fax, pager, email or SMS text messaging. With our completely customizable services, your calls are answered according to your personal preferences, erasing any difference between your in-house staff and our live operators.
All industries benefit from our premium inbound services and live operators, who are equipped with a direct interface to your website, and can take your orders, process credit cards and gather customer information. This all can be conveniently done at any hour of the day or night with our 24 hours a day, 7 days a week, 365 days a year coverage of your account. Operators are with flexible message delivery and reporting and can fill out customer order forms, registrations and RSVPs.
US inbound call center services are useful in every industry. Whether your business is in manufacturing, retail, medical, HVAC, IT, wholesale, or even out of your home, the services provided can be tailored to fit your needs. You can design your own questionnaire and the adept operators make calls, ask questions, and generate completed survey reports.
Medical offices across the country find that a US inbound call center is a valuable tool that keeps track of their patients' routine and emergency calls. More and more doctors are discovering the appointment setting feature offered to be essential to maintaining their schedules. While a US inbound call center schedules appointments on your calendar, your patients in your office receive an increase in personal attention.
Independent business owners are discovering that virtual office features are the hub for all of their telecommunications. While you are out on the road greeting your customers, a US inbound call center acts as your company switchboard, transferring calls to wherever you are. The alert operator can take your customers' demographic information and then transfer your caller live directly to you in a single mouse click. Place your communications in the hands of US inbound call center and watch your business grow.