US Medical Call Center
All professionals in the medical industry require reliable communications and answering services to ensure 24 hour availability for patients and emergency situations. Patients are constantly calling your office with questions, appointment scheduling concerns and changes, patient status updates, and emergencies, but while you are running from the office to the hospital to handle an emergency; your employees may not be able to reach you. With the services of US medical call center you will receive the best services 24/7/365. We reduce stress levels for you and your employees by employing qualified live operators rigorously trained to assess each call and determine the severity of the patients concerns and if an emergency, they will fax, page, text, or email you an accurate message. Our office can contact you directly with medical emergency messages and send any incoming message according to your needs. All of our services are completely customizable and live operators will follow your personal preferences to ensure efficiency and accuracy.
We schedule appointments, take messages and handle routine phone call answering, so that you and your staff can focus on the core business functions of your practice and more importantly, your patients. As your US medical call center, we field calls for all the medical specialties: from internal medicine, podiatry, cardiology, ophthalmology and neurology. Each of our experienced operators has signed a HIPPA agreement to ensure that all your calls and patient information is kept confidential. Our advanced technology and secure data server make sure that all information passing through our call center is safe. All of our call centers and operators and bilingual operators are located in the US, so patients can expect clear speaking and polite voices. With US medical call center on your side, your practice will see an increase in patient satisfaction and growth in the size of your client base, which means higher revenues and profits. So why wait, call us today to receive the best call center service with 40 years of experience in the industry.